Returns & Exchanges

At Urban Monkey, we want you to be 100% satisfied with your street style purchases. If your gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at the nearest authorized courier point.

• 4.
  Receive Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.