Frequently Asked Questions
Everything you need to know about your Urban Monkey experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country.
What is your return and exchange policy?
We offer a 10-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached.
How do I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your products sustainably made?
At Urban Monkey, we prioritize high-quality materials and ethical manufacturing processes to ensure our streetwear is both durable and responsible.